5TB 1 SimpleDrive SimpleTech about
So, I ordered this vac, and it showed up the next day. I was amazed since I used super saver shipping. Then I put it together, plugged it in, and started cleaning. I must say, with the cleaning solution and the vac, it did work well. However, I started to notice streaks, and I looked further. It turns out that the brushes were not spinning. I called Hoover, and it is is getting fixed for free. Not a big deal, just very inconvenient. Ive hired professional cleaners before to clean my carpet and they could not get the stains out that this vac could without working brushes even. It works great, and leaves the carpet almost dry. If it wasnt for the DOA part, id be blown away. By the way, the repair company said this issue with the brushes is a high fail item, and it is very common. If your vac is not under warranty, it will cost more to fix it than buy another vac.
Tags: 1, 5tb, simpletech
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